TERMS AND CONDITIONS

Acceptance of Terms and Conditions of use. By using the site, you agree to the terms and conditions outlined below. This Agreement combined with our Privacy Policy is an agreement between us and you and supersedes all prior agreements with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended by us at any time and from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site. Additionally, completing a purchase on our site or sending a gift card to us, indicates that you have read and accepted these terms and conditions. SUPPOW LIMITED (hereinafter referred to as “The Company, Ours, We, Us”) with registered offices 237 Linden Road, Birmingham, England, B30 1PA, does hereby make this website YOURGIFTCARDSHOP.COM (the “Website”), including all images, information, documents, communications, files, text, graphics, software, products available through the Website (collectively, the “Materials”) and all services operated by us and third parties throughout the Website (collectively, the “Services”), available for your use subject to the terms and conditions set forth in this Terms of Use Agreement.

You must have attained the age of 18 years old to use this website or any of our services. In the event you are under the age of 18 years old you must have the consent of a legal guardian over the age of 18 years. Individuals who are under the age of 18 years and do not have the consent of a legal guardian are prohibited from using this website or doing business with us.

YOURGIFTCARDSHOP.COM Account

If you don’t already have an Account, you will need to create an Account in order to use our services. By creating an Account, you agree to allow YOURGIFTCARDSHOP.COM to collect information about you and your use of the Service. You agree to provide accurate and complete information when you register with, and as you use, the Site. You further agree to update your registration information in order to keep it accurate and complete. You agree that YOURGIFTCARDSHOP.COM may store and use the information you provide.

When you register, you will be asked to provide and maintain a unique and confidential password. You will be responsible for all activities that occur under your password. Applicants are solely responsible for maintaining the confidentiality, safety and security of your account and password and for restricting access to your computer. As a user you agree to accept responsibility for all activities that occur under your account or password. Furthermore, it is agreed and understood that members may only create one single account for individual use.

Due to the nature of the services provided through the Website, and the concern for abuse we reserve the right to suspend, revoke, terminate or cancel an order and account of any buyer or seller who we believe, in our sole discretion, abuses or attempts to abuse our services, or who we believe poses a financial risk to YOURGIFTCARDSHOP.COM, our affiliates clients, customers, vendors and third party partners.

BUYING GIFT CARDS

Gift Cards will be generally sent via email to our customers within 0-3 business days from the time your order was placed. YOURGIFTCARDSHOP.COM responsibility for any card purchased terminates as soon as the Gift Card is placed in the possession and control of the customer.

It is mutually agreed and understood that all purchases are final with the exception of the below;

  • The funds available on the Gift Card delivered and received by you are less than the gift card purchased
  • In the event the purchased Gift Card is invalid
  • In the event the purchased Gift Card is for the incorrect merchant, retailer or brand

In the event of any of the above our support team will assist in processing any relevant claims or refunds. It is a requirement that submission of claims should be submitted to support@yourgiftcardshop.com within 14 days of purchase. Upon receipt of any claim, we reserve the right to investigate and review the purchase history on the Gift Card in order to avoid abusive and dishonest practices. If we determine that your claim is valid, YOURGIFTCARDSHOP.COM, in our discretion, will either provide you with a replacement Gift Card for the same merchant or issue you a refund for the disputed amount.

You agree that a return will only be accepted by YOURGIFTCARDSHOP.COM if:

  • The Gift Card is still valid
  • The Gift Card has not been used since the date of your purchase
  • The Gift Card is redeemable for the same amount of credit that you state in your claim
  • You are the sole owner of the Gift Card and the Gift Card is fully transferable to YOURGIFTCARDSHOP.COM without restriction or limitation.

It is agreed and understood that the replacement Gift Card, or full refund, shall be purchasers’ sole and exclusive remedy for any valid claim made under this Agreement. In the event a good faith refund is made for any reason and YOURGIFTCARDSHOP.COM determines at a later date that the customer has fully or partially redeemed any previously refunded gift card, YOURGIFTCARDSHOP.COM shall be permitted to charge the customer for the full amount owed, plus any fees or costs incurred.

 

SELLING GIFT CARDS TO YOURGIFTCARDSHOP.COM

Anyone who sells a Gift Card on or through our Website, agrees to transfer complete ownership and rights of ownership to the Gift Card therein to YOURGIFTCARDSHOP.COM for payment in the amount agreed upon by YOURGIFTCARDSHOP.COM. Subsequent to a gift card sale to YOURGIFTCARDSHOP.COM, Seller shall not permit, authorize, encourage or allow anyone else to, redeem, claim, attach or transfer any portion of the Gift Card, or any interest therein. Seller is responsible for passing the Gift Card to YOURGIFTCARDSHOP.COM, and once received, we will verify the Gift Card balance and validity. Payment may be submitted as soon as 2 days, however, we reserve the right to hold payment for a period of up to ninety business days following our receipt of the Gift Card if we determine, in our sole discretion, that the contemplated transaction may be fraudulent, or invalid for any reason or if the seller has a prior history of invalid transactions. Prior to the expiration of the 90-day period YOURGIFTCARDSHOP.COM will either make payment to you, or return your rejected Gift Card. When you submit an offer to sell a Gift Card, we may require that you provide YOURGIFTCARDSHOP.COM with valid payment information (such as credit card information), or additional information, to enable us to verify your name and address. No sale or transaction is complete, and YOURGIFTCARDSHOP.COM will incur no payment obligations of any kind, until we verify and accept delivery of all Gift Cards associated with such a transaction. YOURGIFTCARDSHOP.COM accepts no responsibility for any Gift Cards until received and the Gift Card balance and other details are verified. Upon our verification that your Gift Cards meet YOURGIFTCARDSHOP.COM guidelines, we will notify you that transaction is complete. Only this notification obligates YOURGIFTCARDSHOP.COM to pay you for the Gift Cards purchased.

In connection with any sale of Gift Cards to YOURGIFTCARDSHOP.COM the seller hereby guarantees, represents, warrants the following:

  • The Gift Card is valid
  • The Gift Card is redeemable for the credit stated in connection with the sale
  • That you have released all ownership interests and have not in anyway retained a way to redeem, control or use the Gift Card after the selling the Gift Card to YOURGIFTCARDSHOP.COM us
  • The Gift Card and any interest therein is fully transferable to us in the manner contemplated by this Agreement
  • You are the sole lawful owner of the Gift Card and all interests are now given up as YOURGIFTCARDSHOP.COM takes full ownership
  • The Gift Card is not subject to any liens, obligations or encumbrances of a third party

Gift Cards that have an expiration date are acceptable ONLY if:

  • You fully disclose and expressly provide us with notice of the expiration upon your submission of an offer
  • The expiration date is at least 6 months after the date on which we receive it.

It is mutually agreed and understood that the delivery of your Gift Card and our initial inspection of it does not complete a sale transaction and merely constitutes a legal offer to YOURGIFTCARDSHOP.COM. Specifically, sending a Gift Card or Gift Cards to YOURGIFTCARDSHOP.COM in no way obligates YOURGIFTCARDSHOP.COM to accept ownership of such Gift Card or Gift Cards. YOURGIFTCARDSHOP.COM reserves the right to reject any Gift Card, or cards, that we believe, in our sole discretion, may be fraudulent or stolen, or which may have come from any unauthorized source, or which otherwise may pose a financial risk to YOURGIFTCARDSHOP.COM, our users, clients, customers or merchants and gift card issuers. Generally, we will return cards we reject, or deem unacceptable within twenty 7 business days of our receipt of the Gift Card. It is further mutually agreed that until we receive all Gifts Cards associated with a particular sale transaction, seller remains liable for all risk of loss and delay.

If YOURGIFTCARDSHOP.COM rejects a Gift Card for any reason, we may return the Gift Card to you. If we receive notice of a claim, a complaint, or otherwise discover that the value of a Gift Card you sold to YOURGIFTCARDSHOP.COM has been depleted, expired or wasted, or not honoured by the brand, and we are able to verify such claim, we reserve the right to charge you a replacement fee equal to the amount we paid to you for the Gift Card, plus bank charges and costs incurred by YOURGIFTCARDSHOP.COM. Seller agrees to pay such fees immediately. You understand that depending on the transaction it may take us YOURGIFTCARDSHOP.COM up to 12 months to determine that a Gift Card you sold to us was obtained fraudulently, stolen, inactive, expired or depleted. Accordingly, it is agreed and understood that if we determine at any later time that any Gift Card sold to YOURGIFTCARDSHOP.COM was acquired fraudulently, or if the card balance has negatively changed from the amount represented to YOURGIFTCARDSHOP.COM for any previously non disclosed reason, you consent to and authorize YOURGIFTCARDSHOP.COM to charge-back, reclaim, or withdraw our payment to you. Seller further agrees that YOURGIFTCARDSHOP.COM is unsuccessful in making a withdrawal, charging your credit card, or charging-back our payment, you will personally be responsible to issue a full refund to us without delay. Any unpaid amounts due to YOURGIFTCARDSHOP.COM and not fully repaid within 30 days shall incur interest in the amount of 24% annually. In the event we are required to retain an attorney, or other individual or entity to assist us in collecting moneys you owe to us, you will be responsible to compensate YOURGIFTCARDSHOP.COM for all such expenses and attorney fees incurred in such collection efforts.

When you sell a Gift Card on or through our Website, we guarantee:

  • We will pay you and send payment typically within twenty (20) business days of the sale transaction
  • We will double check the Gift Card to make sure it’s in good order
  • If there are any technical issues happening causing you to not receive payment, we will re-issue it once more at no extra charge

PROCESSING PAYMENT

It is agreed and understood that by virtue of this Agreement that whenever purchaser takes any action that has a fee or charge associated with it, such as purchasing a Gift Card, YOURGIFTCARDSHOP.COM is authorized to charge you and your authorized payment method for the full amount of the applicable fee or charge. In addition, YOURGIFTCARDSHOP.COM may charge you in the event, and to the extent, that you incur any other fees, or charges, or expenses of any kind, in connection with your use of our services or any Gift Card transactions. YOURGIFTCARDSHOP.COM reserves the right to verify your address through your credit card, and related payment information, or by any other means available. Upon successful transactions when purchasing any Gift Cards through out site, you will see ‘SuppowYgcs, Birmingham’ on your credit card statement.

ERRORS ON THE WEBSITE & CANCELLATION

YOURGIFTCARDSHOP.COM cannot guarantee that our Website is entirely current and/or that the products and descriptions provided on the Website are current, accurate and/or in stock. Consequently, we reserve the right to cancel an order, partially, or, completely for items that are out of stock. We cannot guarantee that the website is error free, on the occasion that a purchase has been made due to a technical error we will issue a full refund.

COPYRIGHT

The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks, registered trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the Site is strictly prohibited. You do not acquire ownership rights to any content, document or other materials viewed through the Site. The posting of information or materials on the Site does not constitute a waiver of any right in such information and materials.

FRAUD

By registering an account, you confirm that the information you provide is true and that you agree to abide by the Terms and Conditions of use of this site. Please note that your account can be cancelled without notice if it is determined that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by us in our sole discretion. We have strict security measures in place to prevent fraud and reserve the right to cancel any orders that we believe are fraudulent.

LIMITED RIGHT TO USE

The viewing, printing or downloading of any content, graphic, form or document from the Site grants you only a limited, nonexclusive license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicence, sale, preparation of derivative works or other use. No part of any content, form or document may be reproduced in any form or incorporated into any information retrieval system, electronic or mechanical, other than for your personal use and not for resale or redistribution.

INDEMNIFICATION & DISCLAIMER

You agree to indemnify, defend and hold us harmless from any liability, loss, claim and expense, including reasonable legal fees, related to your violation of this Agreement or use of the Site.

The information provided on this site has been gathered by us using reasonable endeavour. Information and services may contain errors and bugs, problems or other limitations. We have no liability whatsoever for your use of any information or service. But not as a limitation, we are not liable for any indirect, special, incidental or consequential damages including damages for loss of business, loss of profit, litigation or similar, for whatever reason. No advice or information obtained by you from us through the site shall create any warranty, or representation of guarantee not expressly stated in this agreement.

TERMINATION

You agree that YOURGIFTCARDSHOP.COM, in our sole discretion, may terminate, revoke or suspend your password, account, or use of the Services or the Website for any reason, including, without limitation, for lack of use, or if we believe that you have violated, or acted inconsistently with, the letter or spirit of this Agreement or our policies. In addition, we reserve the right to block, prevent, or prohibit you from completing transactions on or through the Website if we, in our sole discretion, determine that you pose a risk to YOURGIFTCARDSHOP.COM, or if you have defaulted or breached this Agreement anytime in the past. You agree that any termination of your access to the Services or the Website may be affected without prior notice, and you acknowledge and agree that we may immediately suspend, deactivate or delete your account and all related information.

GOVERNING LAW & JURISDICTION

This Agreement is governed in all respects by the laws of England. By accepting this agreement and using the service, you accept and consent to the personal jurisdiction and venue of the England courts, for any legal action or proceeding deemed necessary by YOURGIFTCARDSHOP.COM to collect amounts due hereunder, to recover its property, and/or to protect us from theft or fraud.

SUPPOW LIMITED reserves the right to pursue legal action to anyone who is in violation of these terms and conditions. By using this site, you have given consent and agree to these terms.

GENERAL

The Terms of Use and the other agreements, rules, guidelines, licenses and disclaimers posted on the Website constitute the entire agreement between YOURGIFTCARDSHOP.COM and you with respect to your use of the Website and any of the Services or Gift Cards sold or made available through the Website. If for any reason a court of competent jurisdiction finds any provision of this Agreement, or any portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the parties as reflected by that provision, and the remainder of the Agreement shall continue in full force and effect. Any failure by YOURGIFTCARDSHOP.COM to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.

CONTACT US

If you have any questions relating to these terms or our service, please contact us using our contact page. Our support team will be happy to help.

Last updated: 18/12/2019