WEBSITE PRIVACY POLICY

We want our users to fully understand what information we collect, how we use this information, and the steps we take to protect your personal information. This notice describes our Privacy Policy. Please read it because it describes the policies and procedures and because by making use of this website you are accepting the practices described in this Privacy Policy.

Suppow Limited take the security of your information very seriously. We take several administrative, technical, physical and managerial measures to protect your personal information from unauthorized access. As one example, all personal information that you send us through the registration and sign-up processes are encrypted using industry-standard methods. As discussed below, we collect information about you to enable us to serve you more effectively and efficiently and to process your requests, as well as to enable you to set up a user account and make use of the services we provide. We also may use your contact information to supply you with information we believe will be of use or interest to you. Please contact us if you have any questions or concerns about this privacy policy, what information we collect and how we use that information. Any personal data we gather and hold is for our own use and will not be passed to a third party unless necessary to provide a service (such as delivery), or we are legally obliged to do so, or you have been involved in a transaction where fraud was committed. We maintain customer confidentiality until there is overwhelming evidence or legal obligation, and we always inform the customer before passing any details to the authorities.

COLLECTION AND USE OF INFORMATION.

We receive and store information, including personal information, about you and your use of our services. This information is gathered in several ways, including when you enter it on our website (when you set up a user account, for example) and you are interacting with our service. Personal information is information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose. You may choose not to provide personal information we may request of you. However, most of the personal information we request is of the type that is required in order to provide our products and services; for example, your name and address, your email address, and your credit card number are all items that are required to make use of our services and to sell and purchase gift cards through our website.

When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. We use this personal information, for example, to process your registration, your orders and your payments (or to make payments to you when you sell gift cards to us), and to communicate with you on these and other topics. We also use your email address to send you newsletters and/or messages about new features, promotional announcements, consumer surveys and other correspondence concerning our service should you sign up to these. If you no longer want to receive marketing communications from us, simply let us know by emailing us at support@yourgiftcardshop.com. 

We may keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to your online activity. We may also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties.

HOW IS YOUR INFROMATION PROCESSED

Upon using our services when you register an account with us, we use the information you have provided to create a unique account that is password protected for your use only. Once an account is registered with us, we process your information in a number of ways, these are:

• Your email address is used for communication between us and yourself
• Email address is passed to a third-party processor like Mailchimp for sending out newsletters. Every newsletter has an opt-out link and using the opt-out link will remove you from all future marketing and promotion emails.
• Credit Card details are not stored by us but used by our payment service provider which is PCI DSS approved to process your payments.
• Date of Birth is used for verification purposes

PRIVACY POLICY, DATA PROTECTION AND GDPR

Under the General Data Protection Regulation (GDPR) you have a right to access a copy of the information comprised in your personal data. To exercise this right or any other rights under GDPR, send an email to support@yourgiftcardshop.com with subject “GDPR data access request”. After receipt of request, we will provide the data within the required timeframe from confirmation, which is currently 1 month. We do not accept requests any other way.

You also have the right to have all your data removed from our site with the expectation that we must hold it due to legal reasons. You can request the remove of your data by emailing support@yourgiftcardshop.com. Please note, doing so will cause an immediate termination of your account and any pending orders.

SECURITY

Whilst we put all security measures in place, unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our services.

You are responsible for maintaining the confidentiality of your account access information and for restricting access to the computer or device through which you access your YOURGIFTCARDSHOP.COM account. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. We give you the ability to log in to your account and change your personal information.

COOKIES

Like many websites on the Internet, our website uses cookies. Cookies are small pieces of data placed on a user’s computer during the exchange of data that happens when the user’s browser visits our website. Our cookies assist us in collecting information regarding the pages of our Site that you access or visit, and in recording any preferences you indicate on our website. We also use Cookies to manage our advertising efforts and to track advertisements and your interactions with them. If you place orders with us, we use cookies to assist in storing your preferences and recording other session information. We also use cookies to make your experience on our website more personalized and convenient. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. Please remember – if you do delete all your cookies, some features of our website, such as remembering your login details, will not work and your experience on our website may be affected.

CHANGES TO THIS POLICY

As we update and expand our services, we may make changes to this policy, and such changes will be reflected on the website. You should check back for updates to this policy from time to time. The most current version of this Privacy Policy can be reviewed by visiting our website and clicking on “Privacy Policy” located at the bottom of the pages of this website. The most current version of the Privacy Policy will supersede all previous versions.

CONTACTING US

If you have questions concerning your account or this Privacy Policy, please contact us at support@yourgiftcardshop.com.

This Privacy Policy is effective as of 18/12/2019.